
| Address | Koku Kaikan 3F 18-1, Shimbashi 1-chome, Minato-ku, Tokyo |
|---|---|
| Phone | +81-3-5501-0088 |
| Hours of operation | 9:00 a.m. – 5:30 p.m. (Japan standard time; Monday through Friday excluding public holidays) |
SBI REIT Advisors works on resolving complaints and disputes through complaint resolution and mediation of disputes conducted by the Financial Instruments Mediation Assistance Center (FINMAC), a specified nonprofit organization, under the consignment of The Investment Management Association of Japan, of which SBI REIT Advisors is a member.
If you wish to use FINMAC, please use the following contact information.
| Address | Daini Shoken Kaikan, 2-1-1 Nihonbashi Kayabacho, Chuo-ku, Tokyo |
|---|---|
| Phone | 0120-64-5005 (toll-free) (within Japan) |
| Hours of operation | 9:00 a.m. – 5:00 p.m. (Japan standard time; excluding Saturdays and Sundays, public holidays and other holidays designated by FINMAC) |